{"id":2198,"date":"2024-01-17T10:14:27","date_gmt":"2024-01-17T09:14:27","guid":{"rendered":"https:\/\/www.thermannpro.cz\/?page_id=2198"},"modified":"2026-08-05T09:46:53","modified_gmt":"2026-08-05T07:46:53","slug":"vop","status":"publish","type":"page","link":"https:\/\/www.thermannpro.cz\/en\/vop\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"
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business conditions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Terms and conditions of THERMANN PRO sro,<\/strong><\/p>

se s\u00eddlem \u010cernolesk\u00e1 2326, Bene\u0161ov 256 01, I\u010cO: 19567308, DI\u010c: CZ 19567308,<\/p>

registered in the commercial register maintained by the Municipal Court in Prague, section C, insert 388525<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AND. <\/b>Introductory Provisions <\/b><\/p>

1.1. V obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze je v \u010d\u00e1sti C, vlo\u017ece 3885252 zaps\u00e1na obchodn\u00ed spole\u010dnost THERMANN PRO s.r.o., se s\u00eddlem \u010cernolesk\u00e1 2326, Bene\u0161ov\u00a0256 01 , I\u010cO: 19567308 (d\u00e1le jen THERMANN nebo prod\u00e1vaj\u00edc\u00ed). P\u0159edm\u011btem podnik\u00e1n\u00ed prod\u00e1vaj\u00edc\u00edho je zejm\u00e9na, nikoliv v\u0161ak v\u00fdlu\u010dn\u011b, v\u00fdroba stroj\u016f a za\u0159\u00edzen\u00ed, velkoobchod a maloobchod, v\u00fdroba elektronick\u00fdch sou\u010d\u00e1stek, elektrick\u00fdch za\u0159\u00edzen\u00ed, v\u00fdroba a opravy elektrick\u00fdch stroj\u016f, p\u0159\u00edstroj\u016f a elektronick\u00fdch za\u0159\u00edzen\u00ed pracuj\u00edc\u00edch na mal\u00e9m nap\u011bt\u00ed, poskytov\u00e1n\u00ed technick\u00fdch slu\u017eeb a prodej tepeln\u00fdch \u010derpadel.<\/p>

1.2. Tyto obchodn\u00ed podm\u00ednky jsou \u00fa\u010dinn\u00e9 po\u010d\u00ednaje dnem 1.6.2026 a jsou zve\u0159ejn\u011bny na webov\u00e9 str\u00e1nce prod\u00e1vaj\u00edc\u00edho https:\/\/www.thermannpro.cz\/. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo tyto obchodn\u00ed podm\u00ednky jednostrann\u011b zm\u011bnit \u010di upravit, co\u017e kupuj\u00edc\u00ed bere na v\u011bdom\u00ed. Obchodn\u00ed podm\u00ednky jsou pro ob\u011b smluvn\u00ed strany z\u00e1vazn\u00e9, pokud nen\u00ed ve smlouv\u011b v\u00fdslovn\u011b ujedn\u00e1no jinak.<\/p>

1.3. The terms and conditions govern the rights and obligations of the seller and the buyer (customer) in the sale of goods (in these terms and conditions also "item" or "purchased item") of the seller realized by means of remote communication or by sale at the seller's premises. They apply to all sales contracts between the seller and the buyer and to all customer orders, unless otherwise expressly agreed in the contract. Contractual relations are governed by the legal system of the Czech Republic.<\/p>

1.4. Every customer is obliged to familiarize himself with these terms and conditions if he is interested in buying an item from the seller. By placing an order or concluding a purchase contract, regardless of its form, the customer confirms that he has familiarized himself with these terms and conditions of the seller and agrees with them.<\/p>

1.5. The seller provides its services only on the territory of the Czech Republic. Any delivery of the purchased item outside the Czech Republic must be handled by the buyer with the seller.<\/p>

II. <\/b>Purchase contract <\/b><\/p>

2.1. The seller sells things to the buyer based on his order. Individual purchase contracts are concluded exclusively through remote communication via e-mail and\/or via the seller's web interface. A purchase contract is concluded by confirmation of the customer's order or confirmation of the delivered and properly completed web form by the seller.<\/p>

III. <\/b>Purchase price <\/b><\/p>

3.1. The purchase price is determined by the seller. The price specified in the seller's price list published on his website is decisive for determining the amount of the purchase price. In addition to the price, the buyer will be charged value added tax in the legal amount.<\/p>

3.2. The buyer is obliged to pay the seller the entire purchase price, including VAT. The seller charges the purchase price to the buyer with a tax document (invoice). The invoice will be sent to the buyer exclusively in electronic form.<\/p>

3.3. The buyer is obliged to pay the purchase price before handing over the purchased item, no later than 14 days from the date of delivery of the invoice. If the buyer does not pay the entire purchase price properly and on time, the purchase contract is cancelled. In case of doubt, the invoice was delivered to the buyer on the third day after it was sent by the seller to the buyer's email address.<\/p>

IV. <\/b>Delivery of the item <\/b><\/p>

4.1. The seller is obliged to hand over the purchased item to the buyer. The seller fulfills this obligation by handing over the purchased item to the seller or a representative authorized by him at the seller's premises at the address \u010cernolesk\u00e1 2326, <\/b>256 01, Bene\u0161ov or by sending the purchased item to the buyer's address.<\/p>

4.2. The buyer is obliged to take over the purchased item from the seller at his place of business no later than 30 days after the seller's notification that the purchased item is ready for collection was delivered to the buyer. In case of delay by the buyer in taking over the item from the seller, the buyer is obliged to pay the seller a storage fee of 1 % from the purchase price of the item for each day of delay. On the thirtieth day of delay in receiving the purchased item, the item is considered to have been handed over to the buyer, and on this day the risk of damage to the item passes to the buyer.<\/p>

4.3. If the agreed place of delivery of the purchased item is not the seller's premises, the seller fulfills his obligation to hand over the purchased item to the buyer by handing over the item to the first carrier for transportation (shipping), always at the expense of the buyer. In this case, in addition to the purchase price, the buyer is obliged to pay the shipping fee in the amount according to the valid price list of the contractual carrier that carries out the transportation and the packing fee according to the seller's price list. By choosing the appropriate mode of transport, the buyer also expresses his consent to the price of this transport. Transport will be carried out according to the transport regulations of the contractual carrier. The purchased item is considered delivered even if the buyer did not take over or refused to take over the item, or did not collect it from the seller, even if he should have done so. In the case of delivery of the item via a contracted carrier, the buyer is obliged to confirm receipt of the delivered shipment by the carrier and inspect the shipment. If the buyer fails to deliver the item, he bears all costs associated with it. The seller is not responsible for any damage caused by the transportation of the item.<\/p>

IN. <\/b>Liability for item defects and informed consent <\/b><\/p>

5.1. The seller's responsibility for defects in the purchased item is governed by the relevant legal regulations, in particular the Civil Code.<\/p>

5.2. Prod\u00e1vaj\u00edc\u00ed poskytuje z\u00e1kladn\u00ed z\u00e1ruku za jakost prodan\u00e9 v\u011bci v d\u00e9lce 24 m\u011bs\u00edc\u016f. Podm\u00ednky prodlou\u017een\u00e9 z\u00e1ruky jsou uvedeny na https:\/\/www.thermannpro.cz\/<\/p>

5.3. The seller is not responsible for defects of the purchased item caused by unprofessional or unreasonable handling, use and installation that are contrary to the usual way of use or neglect of care for the purchased item, wear and tear of the item caused by usual use, for defects caused by mechanical damage to the item after the risk of damage to the work has passed, by using the item in unsuitable conditions (especially temperature, chemical and mechanical environmental influences), item defects caused by excessive loading, for defects caused by natural elements or force majeure or damage to the item during transport.<\/p>

5.3. The seller expressly declares that he does not assume the risk of a change in circumstances within the meaning of para. \u00a7 1765 of the Civil Code.<\/p>

5.4. Vady je kupuj\u00edc\u00ed povinen uplatnit u prod\u00e1vaj\u00edc\u00edho v\u00fdlu\u010dn\u011b elektronicky na adrese reklamace@thermannpro.cz<\/p>

VI. <\/b>Personal data protection <\/b><\/p>

6.1. By concluding the contract, the buyer agrees to the use, processing and collection of his personal data, which the seller obtains in connection with the fulfillment of the subject of the contract, to the following extent: name, surname, place of residence, business company, ID number, registered office of the company, tel. contact, e-mail. Consent is granted for an indefinite period. These data are stored and processed in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95\/46\/EC ( general regulation on the protection of personal data) and with Act. C. 110\/2019 Coll., on the processing of personal data. The buyer has the right to access his personal data, including the right to correct or delete it.<\/p>

6.2. The buyer gives the seller consent to provide the buyer's personal data, in particular to the carrier, so that the purchased item can be delivered to the buyer and for the seller's commercial and advertising messages to be sent for a period of one year after the termination of the contractual relationship.<\/p>

6.3. The buyer's personal data is processed both automatically and manually and may be made available to the seller's employees and its business partners, if this is necessary to fulfill their work duties, as well as to processors with whom the seller has a contract for the processing of personal data, or to other persons in accordance with applicable legal regulations.<\/p>

6.4. The buyer can revoke the given consent at any time, in whole or in part, in the same form as it was granted, by telephone, in person, by a reliable form of electronic communication or in writing in paper form.<\/p>

VII. <\/b>Final provisions <\/b><\/p>

7.1. The individual provisions of these terms and conditions are severable. If any provision, or part of these terms and conditions, is wholly or partially null and void, the effectiveness of the other provisions or their respective parts remains intact.<\/p>

7.2. In the event of a legal dispute between the seller and the buyer (who is not a consumer), they negotiate according to Section \u00a7 89a. The seller and buyer are subject to the local jurisdiction of the District Court in Bene\u0161ov or the Regional Court in Prague, depending on jurisdiction.<\/p>

7.3. Tyto obchodn\u00ed podm\u00ednky nab\u00fdvaj\u00ed \u00fa\u010dinnosti dne 1.6.2026.<\/p>

V Bene\u0161ov\u011b 31.5.2026<\/b><\/p>

THERMANN PRO Ltd<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

obchodn\u00ed podm\u00ednky Obchodn\u00ed podm\u00ednky spole\u010dnosti THERMANN PRO s.r.o., se s\u00eddlem \u010cernolesk\u00e1 2326, Bene\u0161ov 256 01, I\u010cO: 19567308, DI\u010c: CZ 19567308, zapsan\u00e9 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, odd\u00edl C, vlo\u017eka 388525 I. \u00davodn\u00ed ustanoven\u00ed 1.1. V obchodn\u00edm rejst\u0159\u00edku … Read More<\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2198","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/pages\/2198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/comments?post=2198"}],"version-history":[{"count":10,"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/pages\/2198\/revisions"}],"predecessor-version":[{"id":4494,"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/pages\/2198\/revisions\/4494"}],"wp:attachment":[{"href":"https:\/\/www.thermannpro.cz\/en\/wp-json\/wp\/v2\/media?parent=2198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}